How do I find out the cost of shipping my items?
Our shipping rates are based on the weight of your item.
When do I receive my order?
Orders are dispatched within 24 hours providing the item is in stock and your payment has been received. If stock is not currently available you will be notified that your item is on back order and contacted when your item arrives. Shipping times are estimated between 1-5 business days depending on your location in New Zealand.
Can I pick up?
Yes, you can pick up from our Hamilton address by prior arrangement when you purchase. Store hours are Monday to Friday, 10 – 5pm.
Do you ship overseas?
Yes, we do. Shipping rates are based on weight. Bear in mind your order may take longer than 1-5 business days to reach you.
Problems with my order?
We want you to have the best online shopping experience, so if you have any problems with your order please contact us via email.